Personal data and cookie policy

As part of Museum Kolding's activities and marketing, certain information is collected and processed about our visitors to our sites: Christiansfeld, Skamlingsbanken and Staldgården, as well as visitors to our website. This policy describes how Museum Kolding processes this information.

Data controller
The independent institution Museum Kolding CVR. 18119897, Staldgården 1, 6000 Kolding. Tel. 76338100.

Data collection
Data is collected and stored when you visit our websites; museumkolding.dk and christiansfeldcentret.dk or when you subscribe to one of our newsletters. The information we store may include your name, email address and telephone number, as well as how you navigate around our website.

As a physical guest in either our Christiansfeld branch, the Skamlingsbanken Visitor Centre or at Staldgården, we only collect anonymised data such as postcode or country codes about where you come from.

Data will be deleted when it is no longer used, you no longer wish to receive newsletters, etc.

Purpose and use
We collect data to optimise the visitor experience at the museum and to provide a good service. Museum Kolding processes your personal data for the following purposes:

Purchase of Annual Pass
When you purchase an annual pass to the Visitor Centre Skamlingsbanken, you must fill in a form with your name, e-mail address and telephone number. This information is used for marketing purposes and to sign up for the newsletter on request. We will not keep your data longer than we need it.

Buying or ordering experiences, tours or renting facilities either via the website or another contact channel
When you order a product, an experience or rent facilities, you provide various information so that we can provide the requested service. This may include name, address telephone number and email address. This information is used to perform the necessary service you have requested. We do not keep your data longer than we need it. In some cases, certain data is anonymised for statistical purposes, so that we can see which events we have organised and at what times. However, this information will never be traceable to individuals.

Newsletters
Newsletters are only sent to people who have given their consent. You can unsubscribe at any time by writing to museum@museumkolding.dk.

The website
Museum Kolding has access to certain information about visitors' use of the website and its functions.
When you visit Museum Kolding's websites, we collect the following information about you:

  • Which pages you visit on museumkolding.dk and christiansfeldcentret.dk and when and for how long
  • Browser type
  • Your IP address

The data collected is processed on the basis of Museum Kolding's interest in gaining knowledge about users' use of the websites. The information is used to improve the websites. In addition, we use data about our users to understand how our users use the websites in general and try to improve the websites based on this information.
We cannot see which pages you come from - unless you come from a Google search or via Facebook link - or where you surf to after visiting our website. We also collect information about which devices our users generally prefer. We also use this information to improve our website.

Cookies
A cookie is a small, passive and anonymous text file that is stored in the web browser of your PC, mobile or tablet when you visit the website. Museum Kolding uses cookies to collect information about how you navigate around our websites. In addition, information on language preference is also collected. Museum Kolding uses this information to keep statistics and to carry out analyses in order to improve the user experience. A cookie does not collect information from your PC, nor does it spread viruses.

If you do not want information to be collected, you should delete your cookies (see instructions below) and refrain from further use of the website. Deleting or blocking cookies may prevent the website from working properly.

It is possible to delete or block cookies. See instructions:
http://minecookies.org/cookiehandtering

Facebook Pixel tracking
Museum Kolding uses Facebook Pixel tracking, which collects anonymous information about visits to and from our website via Facebook.

Possible disclosure of information to third parties
Museum Kolding does not disclose personal data to third parties.

Security
Museum Kolding treats all personal data confidentially. We do not keep your information longer than necessary. We regularly delete information that we no longer use. The information is only processed by employees who have been instructed in how personal data is processed.

Withdrawal of consent
You can withdraw your consent to the use of your personal data that you have given to Museum Kolding at any time. However, revocation of your data may mean that we can no longer offer you the same services. Withdrawal of consent must be made in writing to:

E-mail to: museum@museumkolding.dk

Letter to: Museum Kolding, Staldgården 1, 6000 Kolding

Your rights
You have the right to know what information Museum Kolding processes about you and for what purpose the information is processed. You also have the right to object to the processing of your personal data or to request rectification of data that is incorrect, misleading or otherwise processed in breach of the law.

Changes to the personal data policy
Museum Kolding is a developing company and our personal data policy is updated continuously in line with any new initiatives that may be introduced in the future.

If you have any questions or wish to complain about the processing of personal data, you can contact Museum Kolding by email or telephone.


Prepared by:
Museum Kolding
Staldgården 1
6000 Kolding

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